I’m an author, speaker, award-winning CIO and principal at Center for Systems Innovation [c4si]. I develop elegant solutions to complex problems with focus in supply chains, business intelligence and agile development. I’ve worked with companies such as Microsoft, Starbucks Coffee, U.S. Navy Medical Logistics Command and many smaller organizations. I’ve spoken at conferences, taught seminars and mentored teams in Africa, Asia, Europe and North America.

I write from first-hand experience and from conversations with other practitioners and researchers. My books include the popular Essentials of Supply Chain Management (now in its 3rd edition), and my newest book – Enterprise Games: Using Game Mechanics to Build a Better Business.